Mardi Gras Casino & Resort Cross Lanes, Cross Lanes ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

#1 Greyhound Drive, Cross Lanes, West Virginia, United States of America, 25313

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Cross Lanes 1.1 mi

Airports

Yeager (CRW) 18.1 mi

Tri-State (HTS) 51.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The made-to-order omelet station was a good surprise, offering fresh ingredients and speedy service.” view full review

Accessible Facilities

“The accessible features throughout the hotel were well-designed, making it easy to navigate without any stress.” view full review

Relaxing Pool Area

“The outdoor pool was a great retreat, with warm water and an inviting hot tub perfect for unwinding after a long day.” view full review

Great Fitness Center

“I enjoyed the newly equipped fitness center, which had a variety of machines and free weights to keep my workout routine on track.” view full review

General

Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Baggage storage
Elevator
ATM/Cash machine
Gift/Newsstand
Coffee shop
Fireplace

Sports & Fitness

Exercise gym
Tubing

Services

Free airport shuttle
Free city shuttle
Laundry
Dry cleaning
Newspaper service
Bell staff/Porter

Dining

Breakfast
Bar/ Lounge area
Free breakfast

Business

24-hour business center

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Casino
Night club
Television in lobby
Health club

Room features

Air conditioning
In-room safe

Media

Television
Telephone

Location

#1 Greyhound Drive, Cross Lanes, West Virginia, United States of America, 25313

Map view

#1 Greyhound Drive, Cross Lanes, West Virginia, United States of America, 25313

City landmarks

Nitro

Ridenour Memorial Park

2.7 mi

612-736 MacCorkle Ave SW

Roadside Park Port Of St. Albans

2.3 mi

Ridenour Lake

2.7 mi

2 6th Ave

Chilton House

2.8 mi

80 Olde Main Plaza

Bank of St. Albans Building

2.7 mi

Broadway Theatre

Alban Arts and Conference Center

2.8 mi

Nearby

Casinos

Big easy Poker Room

200 ft

Restaurants

French Quarter Restaurant

100 ft

1 Greyhound Dr Inside Mardi Gras Casino

The Grill at First Turn

100 ft

1 Greyhound Dr

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

Convenient casino access

Engaging gaming experience

Cleanliness issues

Frustrating check-in process

8.2/10

Great

Rooms

6.2

Location

8.8

Service

5.0

Dining

5.8

Joe

United States of America, February 2025

5.6/10

I had a really frustrating experience during my stay. The staff was quite rude when I arrived with my son for a soccer tournament, and they wouldn't allow us to stay even after I explained the situation. The room was okay, but it felt overshadowed by the unpleasantness of the check-in process. I also had a disappointing dining experience and faced unnecessary stress trying to find another hotel last minute, which added to the cost of our trip.

Rooms

6.0

The room was acceptable, but unfortunately, it was overshadowed by the negative experience I had during check-in.

Service

5.0

The service was very poor, mostly due to the rude interaction with hotel staff, which left a bitter taste for the whole stay.

Location

8.0

The proximity to the soccer fields was great, but the experience made me reconsider if I would ever book again.

Dining

5.0

I couldn't enjoy the dining experience properly; it felt overpriced for what was offered.

Facilities

7.0

I didn't get to enjoy the facilities much because I was too focused on resolving the issue with our stay.

Donald

United States of America, November 2024

7.2/10

The Mardi Gras Casino and Resort is a mixed bag. The hotel has a beautiful aesthetic and a clean feel, but the pricing seems inflated for what is offered. The pool and gaming experiences were enjoyable, though dining could use improvement in terms of value and options. Overall, it has its perks, but keep your eyes open for hidden charges.

Rooms

7.0

The room I stayed in was spacious and looked modern, but the rate felt steep given the lack of standout features.

Service

7.0

Though the staff seemed busy, they were accommodating, but there were service hiccups here and there.

Location

9.0

The hotel's proximity to the casino and entertainment was a big plus, making it easy to indulge in the weekend vibes.

Dining

5.0

Dining at the hotel was a letdown; while the food was decent, it didn’t match the price point, especially breakfast served in a crowded lobby.

Facilities

8.0

The pool area was a highlight, with a nice indoor-outdoor vibe, making it suitable for relaxation.

Matthew

United States of America, November 2024

6.2/10

I had a mixed experience at the casino resort. While the location was beautiful and the rooms were clean, the customer service really fell short. The atmosphere was lively, especially in the casino, but the dining experience didn't quite meet my expectations, making it feel like a hit-or-miss trip overall.

Rooms

7.0

The rooms were clean and nicely decorated, although they lacked a refrigerator and coffee maker.

Service

5.0

The front desk staff were not very accommodating, which made our stay less enjoyable.

Location

9.0

The resort is in a beautiful area with stunning views, which offered a nice escape from the city.

Dining

5.0

The food options were decent, but our experience at the snack bar was just okay. The wait for breakfast was long, and it didn’t seem particularly efficient.

Facilities

6.0

The casino was fun to visit, but it was undergoing construction and had many broken machines, which detracted from the experience.

William

United States of America, October 2024

6.0/10

The hotel has a lively atmosphere with direct access to the casino, which I enjoyed. However, the check-in process was frustrating with long waits, and the cleanliness of my room left something to be desired. Overall, there are some positives with the gaming experience, but service needs improvement.

Rooms

5.0

Upon entering the room, I noticed there were dirty towels hanging on the bathroom door and a confusing note about changing the sheets. This was disappointing for my expectations.

Service

5.0

While I encountered friendly bellhop services, the front desk staff seemed indifferent during check-in, which was rather frustrating.

Location

9.0

The hotel is conveniently located with easy access to the casino through an enclosed walkway, making it quite enjoyable.

Dining

5.0

Dining options were limited, with most choices being quite expensive in the casino area. I wish there had been more variety.

Facilities

7.0

The casino is small but offers a variety of gaming experiences, which I enjoyed. However, some amenities like vending machines were hard to find.

Convenient casino access

Cleanliness issues

Charles

United States of America, October 2024

7.4/10

I had a fun time at Mardi Gras Casino and Resort during New Year's Eve. The atmosphere was lively with plenty of entertainment options, and I enjoyed my dining experiences at the on-site restaurants. However, the rooms could use some updating, and I did encounter some delays with service during busy times. Overall, it's a good spot, especially if you enjoy casinos and good food.

Rooms

6.0

The rooms were clean but felt dated, needing a bit of a refresh.

Service

6.0

Service was friendly but slow during peak times, especially at the casino.

Location

9.0

The location is fantastic, with direct access to the casino.

Dining

9.0

Dining was enjoyable, particularly the chef's made-to-order breakfast.